Our Presence in Indonesia
Since 2007, Cold Stone Creamery has presence in Indonesia under PT MAP Boga Adiperkasa Tbk and currently has 19 retail outlets spread across the malls in Jakarta, Tangerang. Bandung and Bali. Cold Stone Creamery Indonesia is also the 1st Premium Halal Ice Cream shop in Indonesia and obtained MUI Halal Certificate number 00160074731115 as per 12 November 2015, with EXCELLENT (A) category.
About Us
If looking for the Ultimate Ice Cream Experience®, you’ve come to the right spot. Whether you’re a long-time fan or a first-timer, Cold Stone Creamery is the place to indulge your ice cream dreams. Cold Stone Creamery is all about delivering the finest ice cream, made just for you. We start with the highest quality ice cream and add wide variety of mix-ins, combined to create your personalized ice cream experience. Established in Tempe, US in 1988, the brand has approximately 1,300 stores worldwide.
Customer service
Should you have any enquiries or questions regard our services or suggestions kindly contact us at:
Cold Stone Creamery Indonesia – PT. Sari Icecream Indonesia
Sahid Sudirman Center – 27th Floor Jl. Jend. Sudirman Kav. 86, Jakarta 10220, Indonesia.
Phone : +62-21 806 48565
Consumer Complaint Service
If any customer has any complaints that they would like to raise to the authority, Republic of Indonesia’s Ministry of Trade provides complaint services below:
Directorate General of Consumer Protection and Trade Order, Ministry of Trade of the Republic of Indonesia
WhatsApp: 0853-1111-1010
Email: contact.us@kemendag.go.id